1. Overview of the Return and Exchange Policy

We hope you are satisfied with the products you purchased at RayAppSV. If you are not completely satisfied with your purchase, we will be happy to offer you a return or exchange. Please read the following policies carefully to understand our return process and conditions.

2. Return Conditions

In order to be eligible for return, a product must meet the following requirements:

• Products must be returned within 14 days of purchase.

• The product must be unused and in its original condition and packaging.

• Proof of purchase or receipt must be provided.

3. Return Process

1. Please contact our customer service team at guidance@rayappsv.com with your return request.

2. Our team will provide you with a return authorization and return address.

3. Please send the product back to the return address provided with proof of purchase or receipt.

4. We will notify you of the status of your return once we have received and inspected it. If the return is approved, we will issue a refund to the original form of payment.

4. Exchange Conditions

If you need to replace your product, make sure that the product meets the following criteria:

• Products must be returned within [insert days] days of purchase.

• The product must be unused and in its original condition and packaging.

• Proof of purchase or receipt must be provided.

5. Exchange Process

1. Please contact our customer service team at guidance@rayappsv.com with your exchange request.

2. Our team will provide you with an exchange authorization and an exchange address.

3. Please send the product back to the exchange address provided with proof of purchase or receipt.

4. Once we receive and inspect your exchange, we will process your exchange request and ship the new product to you.

6. Returns and Exchanges

Shipping costs for returns and exchanges are borne by the customer, unless the product is of a quality issue or the wrong item is shipped. In this case, we will bear the shipping costs for the return or exchange.

7. Contact us

If you have any questions or need further assistance with our return policy, please contact us at:

12405 Rockhill Rd, Eckert, CO 81418

Phone: 970-497-0812

Mail: guidance@rayappsv.com